All orders received before 3:30pm (mon-fri) will be despatched the same day (providing we have the items in stock). Any orders received over the weekend will be sent out on Monday.
Shipping within the UK
Free Carriage is available on every UK mainland THUNDERPOLE internet order over £325(net) using our 'UK - Next Working Day' service (apart from orders containing Midland radios).
UK Next working day - means that all orders will be sent out using a 'Next Working Day' service and will be delivered between 9.00am and 5.30pm
Shipping Outside Mainland UK
After you place your order on our site, we will endeavour to find the cheapest possible shipping method and email you with the price of shipping before we proceed with your order.
Please Note: If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your county. Any additional charges for customs clearance must be borne by the customer. You should note that customs policies vary widely from country to country. THUNDERPOLE therefore, advise each customer to contact their local customs office for further information.
1. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
2. We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.
3. No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.